ContextDataObject Reference
When an application is loaded, the runtime makes available the data loaded by the Deskpro UI Component which hosts the application in the shape of a ContextDataObject. For instance, when an application is running in a ticket sidebar, the Deskpro UI Component hosting the application is the Ticket Tab and the data displayed in the tab is also available via the application context.
Ticket Context
The following data objects are available when an application runs in a ticket context
:
Ticket Tab DataObject
{
"id": 37,
"ref": "MBJQJ4R7Q5UAEFJ",
"auth": "TJ6HYGZTMTYM78J",
"sent_to_address": "",
"email_account_address": "",
"creation_system": "web.person.embed",
"creation_system_option": "",
"ticket_hash": "a477fa5b10c58ded433ce240ffdd0b4e5eee1311",
"status": "awaiting_agent",
"hidden_status": null,
"is_hold": false,
"urgency": 10,
"count_agent_replies": 0,
"count_user_replies": 0,
"feedback_rating": null,
"date_feedback_rating": null,
"date_feedback_rating_ts": 0,
"date_feedback_rating_ts_ms": 0,
"date_created": "2018-02-15 11:02:28",
"date_created_ts": 1518692548,
"date_created_ts_ms": 1518692548000,
"date_resolved": "2018-05-22 10:07:12",
"date_resolved_ts": 1526983632,
"date_resolved_ts_ms": 1526983632000,
"date_archived": "2018-05-23 12:33:34",
"date_archived_ts": 1527078814,
"date_archived_ts_ms": 1527078814000,
"date_first_agent_assign": "2017-11-16 21:42:27",
"date_first_agent_assign_ts": 1510868547,
"date_first_agent_assign_ts_ms": 1510868547000,
"date_first_agent_reply": "2017-09-07 07:25:43",
"date_first_agent_reply_ts": 1504769143,
"date_first_agent_reply_ts_ms": 1504769143000,
"date_last_agent_reply": "2018-02-12 15:25:31",
"date_last_agent_reply_ts": 1518449131,
"date_last_agent_reply_ts_ms": 1518449131000,
"date_last_user_reply": "2018-01-12 22:10:50",
"date_last_user_reply_ts": 1515795050,
"date_last_user_reply_ts_ms": 1515795050000,
"date_agent_waiting": "2017-09-06 04:31:49",
"date_agent_waiting_ts": 1504672309,
"date_agent_waiting_ts_ms": 1504672309000,
"date_user_waiting": "2017-10-21 12:58:39",
"date_user_waiting_ts": 1508590719,
"date_user_waiting_ts_ms": 1508590719000,
"date_status": "2017-10-29 15:20:59",
"date_status_ts": 1509290459,
"date_status_ts_ms": 1509290459000,
"date_on_hold": null,
"date_on_hold_ts": 0,
"date_on_hold_ts_ms": 0,
"total_user_waiting": 0,
"total_to_first_reply": 0,
"date_locked": null,
"date_locked_ts": 0,
"date_locked_ts_ms": 0,
"has_attachments": false,
"subject": "Magni ea ipsum soluta doloremque ut.",
"original_subject": "Magni ea ipsum soluta doloremque ut.",
"properties": null,
"worst_sla_status": null,
"waiting_times": [],
"parent_ticket": null,
"language": {
"id": 2,
"sys_name": "dev_blankout",
"lang_code": "eng",
"title": "Dev Blank Out",
"base_filepath": "%DP_ROOT%/languages/dev_blankout",
"locale": "en_T1",
"flag_image": "us.png",
"is_rtl": false,
"has_user": true,
"has_agent": true,
"has_admin": true
},
"brand": {
"id": 1,
"name": "Default",
"url": null
},
"department": {
"id": 1,
"title": "Support",
"user_title": "",
"is_tickets_enabled": true,
"is_chat_enabled": false,
"display_order": 0,
"brands": [
1
],
"title_full": "Support",
"parent_id": null,
"parent_ids": [],
"title_parts": [
"Support"
],
"user_title_parts": [
"Support"
],
"has_children": false,
"parent": []
},
"category": {
"id": 5,
"title": "Ticket Category 5",
"display_order": 1,
"parent_id": null
},
"priority": null,
"workflow": {
"id": 2,
"title": "Workflow 2",
"display_order": 1
},
"product": {
"id": 3,
"title": "Product 3",
"display_order": 1,
"depth": 1,
"root": null,
"parent_id": null
},
"person": {
"id": 164,
"gravatar_url": "https://secure.gravatar.com/avatar/28366e298cf19c212f35d8dac93c3bb3?&d=mm",
"disable_picture": false,
"is_contact": false,
"is_user": true,
"is_agent": false,
"was_agent": false,
"can_agent": true,
"can_admin": false,
"can_billing": false,
"can_reports": false,
"is_vacation_mode": false,
"disable_autoresponses": false,
"disable_autoresponses_log": null,
"is_confirmed": true,
"is_deleted": false,
"is_disabled": false,
"importance": 0,
"creation_system": "api.dev.1527081569",
"name": "Darrick Bartell",
"first_name": "Darrick",
"last_name": "Bartell",
"title_prefix": "",
"override_display_name": "",
"summary": "",
"organization_position": "",
"organization_manager": false,
"timezone": "Asia/Ho_Chi_Minh",
"date_created": "2017-11-28 09:02:54",
"date_created_ts": 1511859774,
"date_created_ts_ms": 1511859774000,
"date_last_login": null,
"date_last_login_ts": 0,
"date_last_login_ts_ms": 0,
"date_password_set": "2018-05-05 08:18:21",
"date_password_set_ts": 1525508301,
"date_password_set_ts_ms": 1525508301000,
"date_picture_check": null,
"date_picture_check_ts": 0,
"date_picture_check_ts_ms": 0,
"browser": null,
"picture_blob": null,
"organization": {
"id": 13,
"name": "Larson-Schuster",
"summary": "You MUST have meant some mischief, or else you'd have signed your name like an arrow. The Cat's head with great.",
"importance": 1,
"date_created": "2017-08-13 14:42:11",
"date_created_ts": 1502635331,
"date_created_ts_ms": 1502635331000,
"picture_url": "https://deskpro-dev/file.php/o-avatar/default?s=80&size-fit=1"
},
"emails": [
{
"id": 174,
"email": "obie.ullrich@example.com"
}
],
"custom_data": [],
"contact_data": [],
"usergroups": [],
"brands": [
{
"id": 1,
"name": "Default",
"url": null
}
],
"teams": [],
"primary_team": null,
"labels": [
"frami plc",
"hagenes collier and beer",
"herman llc",
"vonrueden-marks"
],
"organization_usergroups": [
{
"id": 5,
"title": "VIP",
"note": "VIP: Velit dolor dolorum a sunt qui.",
"is_agent_group": false,
"sys_name": null,
"is_enabled": true
},
{
"id": 6,
"title": "Extra Priv",
"note": "Extra Priv: Ea sint aspernatur quo amet labore.",
"is_agent_group": false,
"sys_name": null,
"is_enabled": true
},
{
"id": 7,
"title": "Beta Users",
"note": "Beta Users: Nulla ad earum est nesciunt assumenda quibusdam.",
"is_agent_group": false,
"sys_name": null,
"is_enabled": true
}
],
"display_name": "Darrick Bartell",
"primary_email": {
"id": 174,
"email": "obie.ullrich@example.com"
},
"primary_phone": [],
"phone_numbers": [],
"usergroup_ids": [
2
],
"agentgroup_ids": [],
"brand_ids": [
1
],
"picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"default_picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"default_picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"default_picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"default_picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"default_picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"default_picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1"
},
"person_email": {
"id": 174,
"email": "a_young@dickenson.com",
"email_domain": "example.com",
"is_validated": true,
"comment": "",
"date_created": "2017-06-20 02:46:18",
"date_created_ts": 1497926778,
"date_created_ts_ms": 1497926778000,
"date_validated": "2017-10-25 06:38:35",
"date_validated_ts": 1508913515,
"date_validated_ts_ms": 1508913515000
},
"agent": {
"id": 1,
"gravatar_url": "https://secure.gravatar.com/avatar/eba9605029afe680af6d4732ed67c4a7?&d=mm",
"disable_picture": false,
"is_contact": false,
"is_user": true,
"is_agent": true,
"was_agent": false,
"can_agent": true,
"can_admin": true,
"can_billing": true,
"can_reports": true,
"is_vacation_mode": false,
"disable_autoresponses": false,
"disable_autoresponses_log": "",
"is_confirmed": true,
"is_deleted": false,
"is_disabled": false,
"importance": 0,
"creation_system": "web.person",
"name": "Radu Helstern",
"first_name": "Radu",
"last_name": "Helstern",
"title_prefix": "",
"override_display_name": "",
"summary": "",
"organization_position": "",
"organization_manager": false,
"timezone": "Europe/London",
"date_created": "2018-05-23 13:19:29",
"date_created_ts": 1527081569,
"date_created_ts_ms": 1527081569000,
"date_last_login": "2018-05-24 14:35:48",
"date_last_login_ts": 1527172548,
"date_last_login_ts_ms": 1527172548000,
"date_password_set": "2018-05-23 13:20:12",
"date_password_set_ts": 1527081612,
"date_password_set_ts_ms": 1527081612000,
"date_picture_check": null,
"date_picture_check_ts": 0,
"date_picture_check_ts_ms": 0,
"browser": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/65.0.3325.181 Chrome/65.0.3325.181 Safari/537.36",
"display_name": "Radu Helstern",
"primary_email": {
"id": 1,
"email": "radu.helstern@deskpro.com"
},
"primary_phone": [],
"phone_numbers": [],
"emails": [
{
"id": 1,
"email": "radu.helstern@deskpro.com"
}
],
"usergroup_ids": [
2
],
"agentgroup_ids": [
3
],
"brand_ids": [
1
],
"picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"default_picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"default_picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"default_picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"default_picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"default_picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"default_picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"display_name_real": "Radu Helstern"
},
"agent_team": {
"id": 3,
"name": "Level 2"
},
"organization": {
"id": 13,
"name": "Larson-Schuster",
"summary": "You MUST have meant some mischief, or else you'd have signed your name like an arrow. The Cat's head with great.",
"importance": 1,
"date_created": "2017-08-13 14:42:11",
"date_created_ts": 1502635331,
"date_created_ts_ms": 1502635331000,
"picture_url": "https://deskpro-dev/file.php/o-avatar/default?s=80&size-fit=1"
},
"attachments": [],
"custom_data": [
{
"id": 410,
"value": 1,
"input": "",
"field": {
"id": 3,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Disagree",
"description": "",
"handler_class": null,
"options": [],
"is_user_enabled": true,
"is_enabled": true,
"display_order": 3,
"default_value": null,
"is_agent_field": false,
"type_name": ""
},
"root_field": {
"id": 1,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Flumdiggler",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Choice",
"options": {
"choices": [
"Agree",
"Disagree",
"I'd rather not say"
]
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 1,
"default_value": 4,
"is_agent_field": false,
"type_name": "choice",
"choices": [
{
"id": 2,
"title": "Agree",
"parent_id": null,
"display_order": 2,
"disabled": false
},
{
"id": 3,
"title": "Disagree",
"parent_id": null,
"display_order": 3,
"disabled": false
},
{
"id": 4,
"title": "I'd rather not say",
"parent_id": null,
"display_order": 4,
"disabled": false
}
]
}
},
{
"id": 411,
"value": 0,
"input": "Alice timidly. 'Would you tell me,' said.",
"field": {
"id": 5,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Widget Type",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Text",
"options": {
"default_value": "quod"
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 5,
"default_value": "quod",
"is_agent_field": false,
"type_name": "text"
},
"root_field": {
"id": 5,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Widget Type",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Text",
"options": {
"default_value": "quod"
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 5,
"default_value": "quod",
"is_agent_field": false,
"type_name": "text"
}
},
{
"id": 412,
"value": 0,
"input": "It's the most confusing.",
"field": {
"id": 6,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Widget Description",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Textarea",
"options": {
"default_value": "Non provident ex rerum voluptatum eligendi numquam explicabo. Cupiditate et dignissimos debitis. At facere voluptatem deserunt et dolore. Facilis optio numquam inventore."
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 6,
"default_value": "Non provident ex rerum voluptatum eligendi numquam explicabo. Cupiditate et dignissimos debitis. At facere voluptatem deserunt et dolore. Facilis optio numquam inventore.",
"is_agent_field": false,
"type_name": "textarea"
},
"root_field": {
"id": 6,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Widget Description",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Textarea",
"options": {
"default_value": "Non provident ex rerum voluptatum eligendi numquam explicabo. Cupiditate et dignissimos debitis. At facere voluptatem deserunt et dolore. Facilis optio numquam inventore."
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 6,
"default_value": "Non provident ex rerum voluptatum eligendi numquam explicabo. Cupiditate et dignissimos debitis. At facere voluptatem deserunt et dolore. Facilis optio numquam inventore.",
"is_agent_field": false,
"type_name": "textarea"
}
},
{
"id": 413,
"value": 1,
"input": "",
"field": {
"id": 10,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Large",
"description": "",
"handler_class": null,
"options": [],
"is_user_enabled": true,
"is_enabled": true,
"display_order": 10,
"default_value": null,
"is_agent_field": false,
"type_name": ""
},
"root_field": {
"id": 7,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Desired Sizes",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Choice",
"options": {
"choices": [
"Small",
"Medium",
"Large"
],
"multiple": 1,
"expanded": 1
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 7,
"default_value": [
10
],
"is_agent_field": false,
"type_name": "choice",
"choices": [
{
"id": 8,
"title": "Small",
"parent_id": null,
"display_order": 8,
"disabled": false
},
{
"id": 9,
"title": "Medium",
"parent_id": null,
"display_order": 9,
"disabled": false
},
{
"id": 10,
"title": "Large",
"parent_id": null,
"display_order": 10,
"disabled": false
}
]
}
},
{
"id": 414,
"value": 1521957575,
"input": "",
"field": {
"id": 11,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Manufacture Date",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Date",
"options": [],
"is_user_enabled": true,
"is_enabled": true,
"display_order": 11,
"default_value": null,
"is_agent_field": false,
"type_name": "date"
},
"root_field": {
"id": 11,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Manufacture Date",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Date",
"options": [],
"is_user_enabled": true,
"is_enabled": true,
"display_order": 11,
"default_value": null,
"is_agent_field": false,
"type_name": "date"
}
},
{
"id": 415,
"value": 1,
"input": "",
"field": {
"id": 14,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Dangerous",
"description": "",
"handler_class": null,
"options": [],
"is_user_enabled": true,
"is_enabled": true,
"display_order": 14,
"default_value": null,
"is_agent_field": false,
"type_name": ""
},
"root_field": {
"id": 12,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Reason for Complaint",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Choice",
"options": {
"choices": [
"Nuisance",
"Dangerous",
"Smelly",
"Ugly",
"Mean",
"Other"
],
"multiple": false,
"expanded": 1
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 12,
"default_value": 18,
"is_agent_field": false,
"type_name": "choice",
"choices": [
{
"id": 13,
"title": "Nuisance",
"parent_id": null,
"display_order": 13,
"disabled": false
},
{
"id": 14,
"title": "Dangerous",
"parent_id": null,
"display_order": 14,
"disabled": false
},
{
"id": 15,
"title": "Smelly",
"parent_id": null,
"display_order": 15,
"disabled": false
},
{
"id": 16,
"title": "Ugly",
"parent_id": null,
"display_order": 16,
"disabled": false
},
{
"id": 17,
"title": "Mean",
"parent_id": null,
"display_order": 17,
"disabled": false
},
{
"id": 18,
"title": "Other",
"parent_id": null,
"display_order": 18,
"disabled": false
}
]
}
},
{
"id": 416,
"value": 1,
"input": "",
"field": {
"id": 23,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Strongly worded letter",
"description": "",
"handler_class": null,
"options": [],
"is_user_enabled": true,
"is_enabled": true,
"display_order": 23,
"default_value": null,
"is_agent_field": false,
"type_name": ""
},
"root_field": {
"id": 19,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Suggested Actions",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Choice",
"options": {
"choices": [
"Eviction",
"Shun",
"Fire them off to the moon",
"Strongly worded letter"
],
"multiple": 1
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 19,
"default_value": [
23
],
"is_agent_field": false,
"type_name": "choice",
"choices": [
{
"id": 20,
"title": "Eviction",
"parent_id": null,
"display_order": 20,
"disabled": false
},
{
"id": 21,
"title": "Shun",
"parent_id": null,
"display_order": 21,
"disabled": false
},
{
"id": 22,
"title": "Fire them off to the moon",
"parent_id": null,
"display_order": 22,
"disabled": false
},
{
"id": 23,
"title": "Strongly worded letter",
"parent_id": null,
"display_order": 23,
"disabled": false
}
]
}
},
{
"id": 417,
"value": 1,
"input": "",
"field": {
"id": 27,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Bratwurst",
"description": "",
"handler_class": null,
"options": [],
"is_user_enabled": true,
"is_enabled": true,
"display_order": 27,
"default_value": null,
"is_agent_field": false,
"type_name": ""
},
"root_field": {
"id": 24,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Hotdog Kind",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\Choice",
"options": {
"choices": [
"Normal",
[
"German",
[
"Bratwurst",
"Extrawurst",
[
"Frankfurter",
[
"Rindswurst",
"Würstchen"
]
]
]
],
"Large"
]
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 24,
"default_value": 32,
"is_agent_field": false,
"type_name": "choice",
"choices": [
{
"id": 25,
"title": "Normal",
"parent_id": null,
"display_order": 25,
"disabled": false
},
{
"id": 26,
"title": "German",
"parent_id": null,
"display_order": 26,
"disabled": true
},
{
"id": 27,
"title": "Bratwurst",
"parent_id": null,
"display_order": 27,
"disabled": false
},
{
"id": 28,
"title": "Extrawurst",
"parent_id": 26,
"display_order": 28,
"disabled": false
},
{
"id": 29,
"title": "Frankfurter",
"parent_id": 26,
"display_order": 29,
"disabled": true
},
{
"id": 30,
"title": "Rindswurst",
"parent_id": null,
"display_order": 30,
"disabled": false
},
{
"id": 31,
"title": "Würstchen",
"parent_id": 29,
"display_order": 31,
"disabled": false
},
{
"id": 32,
"title": "Large",
"parent_id": null,
"display_order": 32,
"disabled": false
}
]
}
},
{
"id": 418,
"value": 1522381822,
"input": "",
"field": {
"id": 33,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Delivery Time",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\DateTime",
"options": {
"custom_css_classname": "",
"default_mode": 0,
"required": false,
"agent_required": false,
"date_valid_timezone": "Europe/London"
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 33,
"default_value": null,
"is_agent_field": false,
"type_name": "datetime"
},
"root_field": {
"id": 33,
"js_class": "",
"has_form_template": false,
"has_display_template": false,
"title": "Delivery Time",
"description": "A custom field",
"handler_class": "Application\\DeskPRO\\CustomFields\\Handler\\DateTime",
"options": {
"custom_css_classname": "",
"default_mode": 0,
"required": false,
"agent_required": false,
"date_valid_timezone": "Europe/London"
},
"is_user_enabled": true,
"is_enabled": true,
"display_order": 33,
"default_value": null,
"is_agent_field": false,
"type_name": "datetime"
}
}
],
"email_account": null,
"participants": [
{
"id": 146,
"default_on": false,
"person": {
"id": 486,
"gravatar_url": "https://secure.gravatar.com/avatar/ffcceba6299582ece3456aee3cd09862?&d=mm",
"disable_picture": false,
"is_contact": false,
"is_user": true,
"is_agent": false,
"was_agent": false,
"can_agent": true,
"can_admin": false,
"can_billing": false,
"can_reports": false,
"is_vacation_mode": false,
"disable_autoresponses": false,
"disable_autoresponses_log": null,
"is_confirmed": true,
"is_deleted": false,
"is_disabled": false,
"importance": 0,
"creation_system": "api.dev.1527081569",
"name": "Yadira Goldner",
"first_name": "Yadira",
"last_name": "Goldner",
"title_prefix": "",
"override_display_name": "",
"summary": "",
"organization_position": "",
"organization_manager": false,
"timezone": "Africa/Conakry",
"date_created": "2017-08-08 01:39:35",
"date_created_ts": 1502156375,
"date_created_ts_ms": 1502156375000,
"date_last_login": null,
"date_last_login_ts": 0,
"date_last_login_ts_ms": 0,
"date_password_set": "2018-05-20 04:07:05",
"date_password_set_ts": 1526789225,
"date_password_set_ts_ms": 1526789225000,
"date_picture_check": null,
"date_picture_check_ts": 0,
"date_picture_check_ts_ms": 0,
"browser": null,
"organization_usergroups": [],
"organization": {
"id": 38,
"name": "Lehner Group",
"summary": "Alice began to repeat it, but her voice close to them, they set to work nibbling at the end.' 'If you can't be civil, you'd better finish the story for yourself.' 'No, please go on!' Alice said to herself, 'the.",
"importance": 1,
"date_created": "2017-08-03 11:08:17",
"date_created_ts": 1501758497,
"date_created_ts_ms": 1501758497000,
"picture_url": "https://deskpro-dev/file.php/o-avatar/default?s=80&size-fit=1"
},
"display_name": "Yadira Goldner",
"primary_email": {
"id": 496,
"email": "nellie.stroman@example.org"
},
"primary_phone": [],
"phone_numbers": [],
"emails": [
{
"id": 496,
"email": "nellie.stroman@example.org"
}
],
"usergroup_ids": [
2
],
"agentgroup_ids": [],
"brand_ids": [
1
],
"picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"default_picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"default_picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"default_picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"default_picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"default_picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"default_picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1"
}
},
{
"id": 147,
"default_on": false,
"person": {
"id": 281,
"gravatar_url": "https://secure.gravatar.com/avatar/08e164b2df581ddfda2a13864deb55c1?&d=mm",
"disable_picture": false,
"is_contact": false,
"is_user": true,
"is_agent": false,
"was_agent": false,
"can_agent": true,
"can_admin": false,
"can_billing": false,
"can_reports": false,
"is_vacation_mode": false,
"disable_autoresponses": false,
"disable_autoresponses_log": null,
"is_confirmed": true,
"is_deleted": false,
"is_disabled": false,
"importance": 0,
"creation_system": "api.dev.1527081569",
"name": "Mandy Schuster",
"first_name": "Mandy",
"last_name": "Schuster",
"title_prefix": "",
"override_display_name": "",
"summary": "",
"organization_position": "",
"organization_manager": false,
"timezone": "Pacific/Chuuk",
"date_created": "2018-02-12 01:28:24",
"date_created_ts": 1518398904,
"date_created_ts_ms": 1518398904000,
"date_last_login": null,
"date_last_login_ts": 0,
"date_last_login_ts_ms": 0,
"date_password_set": "2018-05-09 19:18:35",
"date_password_set_ts": 1525893515,
"date_password_set_ts_ms": 1525893515000,
"date_picture_check": null,
"date_picture_check_ts": 0,
"date_picture_check_ts_ms": 0,
"browser": null,
"organization_usergroups": [
{
"id": 5,
"title": "VIP",
"note": "VIP: Velit dolor dolorum a sunt qui.",
"is_agent_group": false,
"sys_name": null,
"is_enabled": true
},
{
"id": 6,
"title": "Extra Priv",
"note": "Extra Priv: Ea sint aspernatur quo amet labore.",
"is_agent_group": false,
"sys_name": null,
"is_enabled": true
}
],
"organization": {
"id": 42,
"name": "Rutherford, Cummerata and Moen",
"summary": "The Hatter opened his eyes. He looked anxiously at the other bit. Her chin was pressed hard against.",
"importance": 1,
"date_created": "2017-05-29 02:55:01",
"date_created_ts": 1496026501,
"date_created_ts_ms": 1496026501000,
"picture_url": "https://deskpro-dev/file.php/o-avatar/default?s=80&size-fit=1"
},
"display_name": "Mandy Schuster",
"primary_email": {
"id": 291,
"email": "marlin69@example.net"
},
"primary_phone": [],
"phone_numbers": [],
"emails": [
{
"id": 291,
"email": "marlin69@example.net"
}
],
"usergroup_ids": [
5,
2
],
"agentgroup_ids": [],
"brand_ids": [
1
],
"picture_url_80": "https://deskpro-dev/file.php/size/80/size-fit/95CYWMDJXXYHYNPKP0/giraffe_family.jpg",
"default_picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"picture_url_64": "https://deskpro-dev/file.php/size/64/size-fit/95CYWMDJXXYHYNPKP0/giraffe_family.jpg",
"default_picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"picture_url_50": "https://deskpro-dev/file.php/size/50/size-fit/95CYWMDJXXYHYNPKP0/giraffe_family.jpg",
"default_picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"picture_url_45": "https://deskpro-dev/file.php/size/45/size-fit/95CYWMDJXXYHYNPKP0/giraffe_family.jpg",
"default_picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"picture_url_32": "https://deskpro-dev/file.php/size/32/size-fit/95CYWMDJXXYHYNPKP0/giraffe_family.jpg",
"default_picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"picture_url_22": "https://deskpro-dev/file.php/size/22/size-fit/95CYWMDJXXYHYNPKP0/giraffe_family.jpg",
"default_picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"picture_url_16": "https://deskpro-dev/file.php/size/16/size-fit/95CYWMDJXXYHYNPKP0/giraffe_family.jpg",
"default_picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"picture_url": "https://deskpro-dev/file.php/size/80/size-fit/95CYWMDJXXYHYNPKP0/giraffe_family.jpg",
"default_picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1"
}
},
{
"id": 148,
"default_on": false,
"person": {
"id": 1,
"gravatar_url": "https://secure.gravatar.com/avatar/eba9605029afe680af6d4732ed67c4a7?&d=mm",
"disable_picture": false,
"is_contact": false,
"is_user": true,
"is_agent": true,
"was_agent": false,
"can_agent": true,
"can_admin": true,
"can_billing": true,
"can_reports": true,
"is_vacation_mode": false,
"disable_autoresponses": false,
"disable_autoresponses_log": "",
"is_confirmed": true,
"is_deleted": false,
"is_disabled": false,
"importance": 0,
"creation_system": "web.person",
"name": "Radu Helstern",
"first_name": "Radu",
"last_name": "Helstern",
"title_prefix": "",
"override_display_name": "",
"summary": "",
"organization_position": "",
"organization_manager": false,
"timezone": "Europe/London",
"date_created": "2018-05-23 13:19:29",
"date_created_ts": 1527081569,
"date_created_ts_ms": 1527081569000,
"date_last_login": "2018-05-24 14:35:48",
"date_last_login_ts": 1527172548,
"date_last_login_ts_ms": 1527172548000,
"date_password_set": "2018-05-23 13:20:12",
"date_password_set_ts": 1527081612,
"date_password_set_ts_ms": 1527081612000,
"date_picture_check": null,
"date_picture_check_ts": 0,
"date_picture_check_ts_ms": 0,
"browser": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/65.0.3325.181 Chrome/65.0.3325.181 Safari/537.36",
"display_name": "Radu Helstern",
"primary_email": {
"id": 1,
"email": "radu.helstern@deskpro.com"
},
"primary_phone": [],
"phone_numbers": [],
"emails": [
{
"id": 1,
"email": "radu.helstern@deskpro.com"
}
],
"usergroup_ids": [
2
],
"agentgroup_ids": [
3
],
"brand_ids": [
1
],
"picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"default_picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"default_picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"default_picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"default_picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"default_picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"default_picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1"
}
},
{
"id": 149,
"default_on": false,
"person": {
"id": 2,
"gravatar_url": "https://secure.gravatar.com/avatar/48611d69d76b820794174ccff4f0b4f6?&d=mm",
"disable_picture": false,
"is_contact": false,
"is_user": true,
"is_agent": true,
"was_agent": false,
"can_agent": true,
"can_admin": false,
"can_billing": false,
"can_reports": false,
"is_vacation_mode": false,
"disable_autoresponses": false,
"disable_autoresponses_log": null,
"is_confirmed": true,
"is_deleted": false,
"is_disabled": false,
"importance": 0,
"creation_system": "api.dev.1527081569",
"name": "Emmett McDermott",
"first_name": "Emmett",
"last_name": "McDermott",
"title_prefix": "",
"override_display_name": "",
"summary": "",
"organization_position": "",
"organization_manager": false,
"timezone": "Europe/Zurich",
"date_created": "2017-12-14 12:41:15",
"date_created_ts": 1513255275,
"date_created_ts_ms": 1513255275000,
"date_last_login": null,
"date_last_login_ts": 0,
"date_last_login_ts_ms": 0,
"date_password_set": "2018-04-24 05:46:49",
"date_password_set_ts": 1524548809,
"date_password_set_ts_ms": 1524548809000,
"date_picture_check": null,
"date_picture_check_ts": 0,
"date_picture_check_ts_ms": 0,
"browser": null,
"organization_usergroups": [],
"organization": {
"id": 50,
"name": "Balistreri-Wolff",
"summary": "Queen shrieked out. 'Behead that Dormouse! Turn that Dormouse out of a book,' thought.",
"importance": 1,
"date_created": "2018-01-31 03:52:53",
"date_created_ts": 1517370773,
"date_created_ts_ms": 1517370773000,
"picture_url": "https://deskpro-dev/file.php/o-avatar/default?s=80&size-fit=1"
},
"display_name": "Emmett McDermott",
"primary_email": {
"id": 2,
"email": "meredith.miller@example.net"
},
"primary_phone": [],
"phone_numbers": [],
"emails": [
{
"id": 2,
"email": "meredith.miller@example.net"
},
{
"id": 12,
"email": "mbahringer@example.org"
}
],
"usergroup_ids": [
2
],
"agentgroup_ids": [],
"brand_ids": [
1
],
"picture_url_80": "https://deskpro-dev/file.php/size/80/size-fit/3GSRYKTWAGQKJHYY0/terry_jones.jpg",
"default_picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"picture_url_64": "https://deskpro-dev/file.php/size/64/size-fit/3GSRYKTWAGQKJHYY0/terry_jones.jpg",
"default_picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"picture_url_50": "https://deskpro-dev/file.php/size/50/size-fit/3GSRYKTWAGQKJHYY0/terry_jones.jpg",
"default_picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"picture_url_45": "https://deskpro-dev/file.php/size/45/size-fit/3GSRYKTWAGQKJHYY0/terry_jones.jpg",
"default_picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"picture_url_32": "https://deskpro-dev/file.php/size/32/size-fit/3GSRYKTWAGQKJHYY0/terry_jones.jpg",
"default_picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"picture_url_22": "https://deskpro-dev/file.php/size/22/size-fit/3GSRYKTWAGQKJHYY0/terry_jones.jpg",
"default_picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"picture_url_16": "https://deskpro-dev/file.php/size/16/size-fit/3GSRYKTWAGQKJHYY0/terry_jones.jpg",
"default_picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"picture_url": "https://deskpro-dev/file.php/size/80/size-fit/3GSRYKTWAGQKJHYY0/terry_jones.jpg",
"default_picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1"
}
}
],
"charges": [],
"ticket_slas": [
{
"id": 37,
"sla_status": "fail",
"warn_date": null,
"warn_date_ts": 0,
"warn_date_ts_ms": 0,
"fail_date": "2018-05-13 12:53:01",
"fail_date_ts": 1526215981,
"fail_date_ts_ms": 1526215981000,
"is_completed": true,
"is_completed_set": false,
"completed_time_taken": 779696,
"sla": {
"id": 1,
"title": "First",
"sla_type": "first_response",
"active_time": "default",
"work_start": null,
"work_end": null,
"work_days": [],
"work_timezone": null,
"work_holidays": [],
"apply_type": "all",
"apply_terms": {
"version": 1,
"terms": []
},
"warn_time": 1,
"warn_time_unit": "days",
"warn_actions": {
"version": 1,
"actions": []
},
"fail_time": 1,
"fail_time_unit": "days",
"fail_actions": {
"version": 1,
"actions": []
}
}
}
],
"labels": [
"abbott plc",
"hamill llc",
"moore-greenholt",
"simonis group",
"vandervort-flatley"
],
"problems": [
{
"id": 49,
"title": "Nobis ipsum minus omnis voluptate."
}
],
"total_user_waiting_real": 20140399,
"total_user_waiting_work": 4775518,
"current_user_waiting": 20140399,
"current_user_waiting_work": 4775518,
"total_to_first_reply_work": -13923405,
"total_to_resolution": 8291084,
"total_to_resolution_work": 1955084,
"access_code": "BLTJ6HYGZTMTYM78J",
"access_code_email_body_token": "(#BLTJ6HYGZTMTYM78J)",
"access_code_email_header_token": "PTAC-BLTJ6HYGZTMTYM78J",
"field1": "Disagree",
"field5": "Alice timidly. 'Would you tell me,' said.",
"field6": "It's the most confusing.",
"field7": "Large",
"field11": "Sun, 25th Mar 2018",
"field12": "Dangerous",
"field19": "Strongly worded letter",
"field24": "Bratwurst",
"field33": "Fri, 30th Mar 2018 4:50am"
}
Organization Context
The following data objects are available when an application runs in a organization context
:
Organization Tab DataObject
{
"id": 5,
"name": "Adams, Moen and Prohaska",
"summary": "I'M a Duchess,' she said to the shore. CHAPTER III. A Caucus-Race and a sad tale!' said the last time she saw in my kitchen AT ALL. Soup does very well to say when I was a very difficult game indeed. The players all played at once in a long, low hall, which was lit up by two.",
"importance": 1,
"date_created": "2018-02-24 09:14:19",
"date_created_ts": 1519463659,
"date_created_ts_ms": 1519463659000,
"custom_data": [],
"usergroups": {
"7": {
"id": 7,
"title": "Beta Users",
"note": "Beta Users: Nulla ad earum est nesciunt assumenda quibusdam.",
"is_agent_group": false,
"sys_name": null,
"is_enabled": true
}
},
"contact_data": [],
"parent": null,
"children": [],
"labels": [
"predovic plc"
],
"email_domains": [
"adams.moen.prohaska@example.net"
],
"member_count": "6",
"picture_url": "https://deskpro-dev/file.php/o-avatar/default?s=80&size-fit=1"
}
Person Context
The following data objects are available when an application runs in a person context
:
Person Tab DataObject
{
"id": 12,
"gravatar_url": "https://secure.gravatar.com/avatar/045a2e41240fca62c409c70388f80074?&d=mm",
"disable_picture": false,
"is_contact": false,
"is_user": true,
"is_agent": false,
"was_agent": false,
"can_agent": true,
"can_admin": false,
"can_billing": false,
"can_reports": false,
"is_vacation_mode": false,
"disable_autoresponses": false,
"disable_autoresponses_log": null,
"is_confirmed": true,
"is_deleted": false,
"is_disabled": false,
"importance": 0,
"creation_system": "api.dev.1527081569",
"name": "Aryanna Harvey",
"first_name": "Aryanna",
"last_name": "Harvey",
"title_prefix": "",
"override_display_name": "",
"summary": "",
"organization_position": "",
"organization_manager": false,
"timezone": "Indian/Mahe",
"date_created": "2017-11-25 17:14:47",
"date_created_ts": 1511630087,
"date_created_ts_ms": 1511630087000,
"date_last_login": null,
"date_last_login_ts": 0,
"date_last_login_ts_ms": 0,
"date_password_set": "2018-05-14 18:44:44",
"date_password_set_ts": 1526323484,
"date_password_set_ts_ms": 1526323484000,
"date_picture_check": null,
"date_picture_check_ts": 0,
"date_picture_check_ts_ms": 0,
"browser": null,
"picture_blob": null,
"organization": {
"id": 57,
"name": "Mohr, Dickinson and Mayert",
"summary": "King hastily said, and went on at last, more calmly, though still sobbing a little snappishly. 'You're enough to drive one crazy!' The Footman seemed to be a footman in livery came running out of the table, but there was a general chorus of voices asked..",
"importance": 1,
"date_created": "2018-03-05 11:00:04",
"date_created_ts": 1520247604,
"date_created_ts_ms": 1520247604000,
"picture_url": "https://deskpro-dev/file.php/o-avatar/default?s=80&size-fit=1"
},
"emails": [
{
"id": 22,
"email": "lang.cale@example.net"
}
],
"custom_data": [],
"contact_data": [],
"usergroups": [
{
"id": 6,
"title": "Extra Priv",
"note": "Extra Priv: Ea sint aspernatur quo amet labore.",
"is_agent_group": false,
"sys_name": null,
"is_enabled": true
}
],
"brands": [
{
"id": 1,
"name": "Default",
"url": null
}
],
"teams": [],
"primary_team": null,
"labels": [
"bosco hickle and fay",
"kilback ltd",
"pouros ltd",
"wunsch langosh and lemke"
],
"organization_usergroups": [],
"display_name": "Aryanna Harvey",
"primary_email": {
"id": 22,
"email": "lang.cale@example.net"
},
"primary_phone": [],
"phone_numbers": [],
"usergroup_ids": [
6,
2
],
"agentgroup_ids": [],
"brand_ids": [
1
],
"picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url_80": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"default_picture_url_64": "https://deskpro-dev/file.php/avatar/64/default.jpg?size-fit=1",
"picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"default_picture_url_50": "https://deskpro-dev/file.php/avatar/50/default.jpg?size-fit=1",
"picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"default_picture_url_45": "https://deskpro-dev/file.php/avatar/45/default.jpg?size-fit=1",
"picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"default_picture_url_32": "https://deskpro-dev/file.php/avatar/32/default.jpg?size-fit=1",
"picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"default_picture_url_22": "https://deskpro-dev/file.php/avatar/22/default.jpg?size-fit=1",
"picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"default_picture_url_16": "https://deskpro-dev/file.php/avatar/16/default.jpg?size-fit=1",
"picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1",
"default_picture_url": "https://deskpro-dev/file.php/avatar/80/default.jpg?size-fit=1"
}
Last updated