Introduction

The Deskpro Apps SDK (DPAPP) lets you add features and build integrations with your Deskpro Cloud or Deskpro On Premise software. Your apps are running in iframes inside Deskpro product and therefore you can use any technology, including server-side.

How does it work?

Each application has a manifest that specifies one or more locations inside Deskpro (referred to as targets) where the app will be rendered. Since the apps are run in iframes the manifest will specify a html page to be displayed at the location where you want the application to show. Here is an example application manifest:

  {
    "targets": [
      {
        "target": "ticket-sidebar",
        "url": "html/index.html"
      }
    ]
  }

You can build the application using any technology you want. When you only use client-side technologies like Javascript, CSS and HTML Deskpro will host your app. If your app includes server-side components, you will have to host them yourself.

Documentation

• to build your first application, visit Create your first app in 4 easy steps

• for reference documentation, see SDK Core API