Deskpro Developer Starter
  • Introduction
    • Introduction
  • Embeddables
    • Website Widget
    • Form Embed
  • API Basics
    • API Introduction
    • Auth
      • API Keys
      • API Tokens
        • OAuth
        • Token Exchange Endpoint
      • Access Control
    • API Reference
    • Request Format
    • Batch Requests
    • Sideloading
    • SDKs
  • Getting Started with the API
    • PHP
      • Initialize the client
      • Add a form
      • Create an article
      • Tickets
      • Methods
    • JavaScript
      • Initialize the client
      • Add a form
      • Create an article
      • Methods
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  1. API Basics

Auth

All API requests are executed in the context of a specific account (e.g. admin, agent, user, guest).

API endpoints have certain access restrictions assigned to them that limit who can access them. A few select API endpoints are completely open and world-readable (like helpdesk/discover demonstrated in the intro). But most require you to authenticate.

There are two ways to authenticate with the API that we'll explain in the following section.

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Last updated 6 years ago